Refund Policy
Effective date: [Effective date]
Last updated:
This page is a draft. A few company details are still being filled in.
The short version: if Pro isn't right for you, ask within 14 days of paying and you get your money back. You can cancel any time.
1. 14-day refund
You can get a full refund within 14 days of any Pro payment, whether it is your first purchase or a renewal, monthly or yearly. No reason needed.
2. Cancelling
You can cancel any time from your account settings. Pro stays active until the end of the period you paid for, then your account moves to the free plan. Cancelling after the 14 days does not refund the current period.
3. How to ask for a refund
Use the link in your Lemon Squeezy receipt email, or write to [support email] from your account's email address. Lemon Squeezy, our seller of record, sends the refund to your original payment method, usually within 5 to 10 business days depending on your bank.
4. When we may refuse
We may decline repeated refund requests from the same person that look like abuse of this policy. This never limits refunds the law gives you.
5. Problems with the Service
If a Pro feature does not work for you and we cannot fix it, we will refund you even after 14 days.
6. Chargebacks
Please contact us before disputing a charge with your bank; we will usually refund faster. Accounts with open chargebacks may be paused until the dispute is settled.
7. Your legal rights
This policy adds to, and does not replace, any rights you have under consumer law where you live.
8. Contact
[Company], [support email]